Web Guide to Healthcare Telehealth Services (Vermont, South Dakota, Florida)
BEFORE BOOKING AN APPOINTMENT
Please read below to learn about telehealth, see
what we treat, and learn about costs.
For emergencies, call 9-1-1
What is Telehealth?
Telehealth lets you visit a healthcare provider from home using a phone, computer (video preferred), or tablet. It's ideal for those with transportation, mobility, or time constraints and is usually more affordable than in-person visits. It also offers convenience for those who wish to avoid exposure to illnesses or who can’t make an office appointment.
You can discuss health concerns and be evaluated by a provider in eligible states (see policies below). In some cases, an in-person visit may still be necessary.
Telehealth became popular during the COVID-19 pandemic and remains popular, with 80% of people Americans having used it.
How Your Online Visit Works
Step 1 — Explore health information on Web Guide to Healthcare You can browse symptoms, treatments, remedies, supplements, and wellness topics to better understand your health. This site provides education only and does not collect or store any medical information.
Step 2 — Schedule your telehealth visit When you click the telehealth link, you are securely redirected to CharmHealth, a HIPAA‑compliant medical platform used by licensed healthcare providers.
Step 3 — Complete your intake forms in Charm Charm handles all medical questionnaires, symptoms, medications, allergies, and history. This ensures your protected health information (PHI) stays secure.
Step 4 — Attend your video visit Your telehealth appointment takes place inside Charm, using encrypted, HIPAA‑secure video.
Step 5 — Receive follow‑up instructions Any visit notes, messages, or prescriptions are delivered through Charm’s secure portal.
Your privacy is protected at every step. Web Guide to Healthcare provides education; Charm provides medical care.
Visits are a flat fee of $28.00. We do not take insurance, Medicare, or Medicaid, so I keep visits inexpensive for you!
What We Treat
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Sinus Problems
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Cough
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Ear Problems
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Urinary Tract Infections
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Yeast Infections
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Allergies
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Ear Problems
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Pink Eye
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Sore throat
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Flu (active or exposure)
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COVID (people with risk factors and a positive test)
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Mild to Moderate Skin Problems (Infections, rashes, bites and stings)
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Travel Medications (malaria and traveler's diarrhea)
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Limited Refills (Usually 30 days - 90 if you are stable) (no controlled substances or insulin)
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Mental health issues like anxiety/depression that may require daily medication (sorry, no benzos or stimulants)
Important Information for Virtual Visits
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Eligibility: We treat individuals 12 years and older. (Children under 12 typically require in-person evaluation for contagious illnesses commonly contracted in schools)
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Non-Emergency Care: Our virtual visits do not address emergencies. For urgent or life-threatening situations, please call 911.
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Location Restrictions: We currently serve patients residing in Vermont, Florida, and South Dakota. (More Coming)
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Medication Policy: We do not prescribe controlled substances such as benzodiazepines, hallucinogens, sleeping aids, pain medications/opioids, or most ADHD treatments.
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Orthopedic Concerns: Orthopedic issues are difficult to evaluate virtually, and in-person care is recommended.
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Work-Related Injuries: Please see your employer for workman’s compensation injuries as they often have preferred providers.
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FMLA Requests: We are unable to accommodate Family Medical Leave of Absence (FMLA) requests.
If you’re unsure whether we can treat your condition, contact us.
For a medical consultation, virtual exam, or prescription, please sign up for a telehealth visit or contact your healthcare provider.
Before Your Visit...
Please ensure you have access to a computer or phone - ideally with one of the following browsers: Google Chrome, Safari, Mozilla Firefox, Internet Explorer, or Opera.
Once your appointment is scheduled, you will receive an email with instructions for checking in. During the check-in process, you will be presented with the Conditions of Service (ensuring patient privacy). Please take the time to read and sign this document.
A $28.00 flat-fee prepayment will be required upon check-in.
Additionally, you will need to provide the following information:
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Demographic details (name, address, date of birth)
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Your medical concerns or problems
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Medical history, including relevant mental health history
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Allergies and current medications
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The pharmacy where you would like any prescriptions sent
Sign Up On the Floating Chat Bot
Need Help Signing In?
-Click on the "Hello..." above.
-Click on "Go to Start Menu"
-Click on "Confirm," and a link to book an appointment will appear above the chatbot.
-Go to "type here" and enter your information (i.e., phone number-
-no dashes)
- Click the arrow on the right.
-Check your phone messages for a code and enter that.
You will be guided from there.
Note: If ou are unable to book an appointment please call:
770-647-8880 for assistance
FAQ: Is my medical information stored on this website?
No. Web Guide to Healthcare is an educational site only. We do not collect PHI.
All medical information — including symptoms, medications, allergies, history, secure messages, and video visits — is handled exclusively through CharmHealth, a HIPAA‑compliant telehealth platform.
Your information stays inside CharmHealth’s encrypted system and is never stored on this website or in Wix.